Privacy Policy

We treat that information with care.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices users may have depending on where they live.

Press Clay Studio is operated from Georgia, United States.

This Privacy Policy applies to personal information we collect through Press Clay Studio, including our website, Member Studio, account features, project records, uploaded images, notes, exports, billing-related features, and communications with us.

This Privacy Policy applies to users who access Press Clay Studio from Georgia, other U.S. states, and, where available, outside the United States.

Some privacy rights and legal requirements depend on where you live. We will honor applicable privacy rights and legal obligations based on your location and the laws that apply to your use of the platform.

We collect information needed to create, manage, secure, and support your Press Clay Studio account.

This may include:

• name
• email address
• password credentials
• account status
• membership tier
• billing status
• login activity
• account activity
• support messages
• device, browser, and technical information needed to operate the service

We may also collect information automatically through cookies, local storage, logs, analytics, or similar technologies to keep the site working, protect accounts, understand performance, and improve the user experience.

When you use the Member Studio, you may upload or enter creative content connected to your ceramic work.

This may include:

• ceramic project names
• project descriptions
• studio notes
• process photos
• final photos
• sketches
• reference images
• clay body details
• glaze notes
• glaze recipes or test notes
• firing notes
• kiln information
• stage progress
• tags
• next steps
• reflections
• exported project records
• other details you choose to save inside your studio archive

This information is connected to your account and is intended to remain private unless you choose to export, download, or share it through a feature that clearly indicates sharing.

Press Clay Studio is designed as a private creative archive, not a public social platform.

Your studio records, project notes, uploaded images, glaze information, firing records, reflections, and archive content are private by default.

We do not publish your project records, photos, notes, or archive content unless you intentionally use a sharing, export, or public-facing feature that clearly indicates the content will be shared.

We do not sell your private studio content.

We do not use your private studio records, uploaded photos, or creative notes for third-party advertising.

You keep ownership of the ceramic work, photographs, notes, sketches, glaze records, project records, and other creative content you upload or create in Press Clay Studio.

Press Clay Studio does not claim ownership of your creative work.

You give Press Clay Studio limited permission to store, display, process, back up, and transmit your content only as needed to operate the platform and provide the services you request.

This includes allowing us to show your content inside your account, organize your studio archive, support exports or downloads, maintain backups, and provide technical support when necessary.

Paid memberships are processed through Stripe.

Press Clay Studio does not store your full credit card number, debit card number, or complete payment credentials on our servers.

Stripe may collect and process payment information according to its own privacy and security practices.

We may receive limited billing-related information from Stripe, such as:

• Stripe customer ID
• subscription ID
• membership status
• subscription status
• payment confirmation
• billing email
• renewal status
• cancellation status
• limited payment method details, if Stripe provides them

We use this information to manage Studio Plus access, subscription status, billing support, cancellations, renewals, and account access.

We use information to:

• create and manage accounts
• provide access to Free Studio or Studio Plus
• save and organize studio records
• store uploaded images and creative documentation
• process subscriptions and billing status
• provide account support
• send important account, billing, or security messages
• maintain, troubleshoot, and improve the platform
• protect the service from misuse, fraud, or unauthorized access
• enforce our Terms
• comply with legal obligations

We do not sell personal information.

We do not sell private studio records or creative content.

We may share limited information with trusted service providers that help us operate Press Clay Studio.

These may include providers for:

• website hosting
• database storage
• file and image storage
• authentication
• payment processing
• email delivery
• analytics, if enabled
• error monitoring, if enabled
• backup systems
• customer support

These providers are only permitted to use information as needed to provide services to us.

Current service providers may include:

• Stripe for payment processing, subscriptions, checkout, and customer billing portal services
• Cloudflare for hosting, security, DNS, site performance, database storage through Cloudflare D1, and Turnstile spam protection where enabled
• Resend for transactional or support-related email delivery

We may use cookies, local storage, and similar technologies to:

• keep users signed in
• remember preferences
• protect account security
• understand site performance
• improve the user experience
• troubleshoot errors

If analytics tools are used, they should be used to understand general product usage and performance.

We do not use private studio records, uploaded project content, or private notes for third-party advertising.

If the site uses non-essential analytics, advertising cookies, or marketing tracking, an appropriate cookie notice or consent flow should be added before launch.

We do not routinely review private studio content.

We may access account content only when necessary to:

• provide support requested by the user
• investigate technical issues
• protect the safety and security of the service
• prevent fraud, abuse, or misuse
• comply with legal obligations
• enforce our Terms

Any access should be limited to what is reasonably necessary.

Depending on where you live, you may have rights to:

• request access to personal information we hold about you
• request correction of inaccurate information
• request deletion of personal information
• request a copy or export of your information
• object to or restrict certain processing where applicable
• opt out of certain uses of information where applicable

To make a privacy request, contact: [email protected]

We may need to verify your identity before completing the request.

We will honor access, deletion, correction, and other privacy requests where required by applicable law.

Users may export or download available studio records when that feature is offered through the platform.

Users may request access to, correction of, export of, or deletion of personal information and studio records by contacting: [email protected]

Some information may be retained where required for legal, billing, security, fraud-prevention, dispute-resolution, or enforcement purposes.

We keep account information and studio records for as long as your account is active or as needed to provide the service.

If a user deletes an account or requests deletion, we will delete or de-identify personal information and studio records within a reasonable period, unless certain information must be retained for:

• legal obligations
• billing records
• security
• fraud prevention
• backup integrity
• dispute resolution
• enforcement of agreements

Backup copies may remain for a limited time before being overwritten or securely deleted.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information and studio records.

No online service can guarantee absolute security. We work to protect user information from unauthorized access, loss, misuse, alteration, or disclosure.

If we discover a security incident involving personal information, we will investigate and provide notices where required by applicable law.

Press Clay Studio is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that we have collected information from a child under 13, we will take steps to delete it.

If the platform later allows minors to use the service, update this section before launch.

Press Clay Studio is operated from the United States.

If you access the platform from outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

Privacy laws in those locations may differ from the laws where you live.

By using Press Clay Studio from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States or other countries where service providers operate.

We may send account-related emails, including:

• login messages
• security messages
• billing messages
• subscription updates
• service changes
• support responses

We may also send product or marketing emails if users choose to receive them.

Users can unsubscribe from marketing emails, but we may still send important account, billing, security, or service messages.

We may update this Privacy Policy from time to time.

If we make material changes, we will update the “Last updated” date and, when appropriate, notify users by email or within the service.